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  Customer service
FAQ
Trade terms
warranty
 warranty

(A) Returned Parts-only the defectives unit without any accessories
In order to save the postage of returning products, only the defectives unit should be returned back without any accessories.

(B) Shipping method for returning goods
The customers should return the defectives unit only by post to avoid the Customs Clearance problem when return back to us.

(C) Package requirement
When customer sending a defective product to us, it is required that customers provide prepaid freight and insurance. Shipped products must be properly packaged to prevent damage during transit.

(D) Repaired and returned period
After receiving of the returned defectives unit, we will finish repairng within one month and will send back the repaired unit to the customer together with the goods under the next order of the customer or send the repaired units to any other Chinese supplier of the customer.  

(E) The warranty term for the end users
The warranty term is indirectly suitable for the end users, the end users should only send back to the retailer or our local agent from which the end user buy in case of any defects in material and workmanship; we will not directly service to end user

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